The Healthcare Service Excellence Conference is pleased to announce their Pinnacle Achievers for 2015. Among those named is Staci Klein, Billing Specialist at Hodgeman County Health Center. Pinnacle Achievers are finalists who qualify for the prestigious Summit Award that celebrates exceptional customer service achievements in healthcare which includes initiatives for improving the quality of service for patients/customers, the quality of work life for professionals and the performance of organizations. Staci is what is known as a “super coach” that assists HCHC Service Excellence Advisors understand their role in bringing the entire workforce to service excellence. Staci has been with HCHC since 2008 and is an asset to the facility.

Pinnacle Achievers are nominated by their co-workers and submitted for review by the Healthcare Service Excellence Conference members. The Healthcare Service Excellence Conference stated, “We received a record breaking amount of nominations this year, which demonstrates that many organizations are dedicated to improving Service Excellence.”

The Healthcare Summit Awards are a North American wide recognition program established and managed by the Healthcare Service Excellence Conference. The awards will be presented at the 16<sup>th</sup> Annual Healthcare Service Excellence Conference on Wednesday, February 10, 2016 in Phoenix, AZ.

All the Pinnacle Achievers will be honored at the conference’s Night of Excellence. One Pinnacle Achiever, in each of the award categories, will receive the prestigious Summit Award. Please join with me in congratulating Staci on this most deserved award.

The Healthcare Service Excellence Conference is pleased to announce their Pinnacle Achievers for 2015. Among those named is Staci Klein, Billing Specialist at Hodgeman County Health Center. Pinnacle Achievers are finalists who qualify for the prestigious Summit Award that celebrates exceptional customer service achievements in healthcare which includes initiatives for improving the quality of service for patients/customers, the quality of work life for professionals and the performance of organizations. Staci is what is known as a “super coach” that assists HCHC Service Excellence Advisors understand their role in bringing the entire workforce to service excellence. Staci has been with HCHC since 2008 and is an asset to the facility.

Pinnacle Achievers are nominated by their co-workers and submitted for review by the Healthcare Service Excellence Conference members. The Healthcare Service Excellence Conference stated, “We received a record breaking amount of nominations this year, which demonstrates that many organizations are dedicated to improving Service Excellence.”

The Healthcare Summit Awards are a North American wide recognition program established and managed by the Healthcare Service Excellence Conference. The awards will be presented at the 16<sup>th</sup> Annual Healthcare Service Excellence Conference on Wednesday, February 10, 2016 in Phoenix, AZ.

All the Pinnacle Achievers will be honored at the conference’s Night of Excellence. One Pinnacle Achiever, in each of the award categories, will receive the prestigious Summit Award. Please join with me in congratulating Staci on this most deserved award.

The Healthcare Service Excellence Conference 2015